Blog

Strategizing with Service as Business Logic

I just gave a brief glimpse into S-D logic at the recent Service Design Drinks, Berlin. Below you can find the slides and a record of the video stream (quality isn’t the best unfortunately). SlideShare / Service Design Berlin – via Iframely  

Read More

There Are No Products, Just Service(s): 15min Keynote Talk

My talk at 99U Dresden is online now. It’s mostly about “typical German product thinking” and why it is good to have a service lens on ones business. Although very basic in nature it introduces elements of S-D logic and the JTBD philosophy. The video is in German language with English subtitles. Corresponding slides are […]

Read More

Our Design Thinking Research Report Got Published

It’s done! It took us a while but we just published our study on design thinking adoption in organizations. It’s called “Parts Without A Whole – The Current State of Design Thinking Adoption in Organizations.” Having been the main author of the report I’m not only happy and relieved that this major milestone is finally […]

Read More

News from our Design Thinking Research Program

The last two days I had the pleasure of getting updated again what has happened in 2014 within our research program. The range of topics, which are examined within this small community is very broad – as is design thinking. Here is my list of outstanding projects …

Read More

Disclosing Shared Value in Business Ecosystems

Some thoughts on our current and restricted conception of value …

Read More